Shipping policy

Shipping Policy

Last Updated: 17/6/26

Thank you for shopping with OverBeyond. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy below for information regarding order processing, shipping timelines, and delivery.

1. Order Processing

All orders are processed within 1 - 2 business days after payment confirmation.

Orders are processed on business days only (excluding weekends and public holidays).

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing tracking information.

Please note that during peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer than usual.

2. Shipping Methods

We partner with trusted courier and logistics providers to ensure safe and reliable delivery of your orders.

Available shipping methods may include:

Standard Shipping
Express Shipping (if available)
Free Shipping on eligible orders (if applicable)

Shipping options available for your order will be displayed at checkout.

3. Shipping Costs

Shipping charges are calculated based on factors such as:

Delivery location
Order value
Package weight and dimensions
Selected shipping method

Standard Shipping

Rs. 99/-

Free Shipping

Free shipping may be available on orders above Rs 999/-.

Any applicable shipping charges will be clearly displayed before payment is completed.

4. Delivery Timeframes

Estimated delivery times begin after your order has been processed and dispatched.

Domestic Shipping (India)

Metro Cities: 7-10 BUSINESS DAYS
Tier 2 & Tier 3 Cities: 10 - 15 BUSINESS DAYS
Remote Locations: 15 - 20 BUSINESS DAYS

Express Shipping

Estimated Delivery: 1-3 BUSINESS DAYS

Please note that delivery timelines are estimates and are not guaranteed.

5. International Shipping

OverBeyond DOES NOT currently offer international shipping.

6. Tracking Your Order

Once your order has been shipped, you will receive:

A shipping confirmation email
Tracking number
Courier partner details

You can track your shipment using the link provided in the shipping confirmation email.

If you do not receive tracking information within 24 HOURS of placing your order, please contact us at reachus.overbeyond@gmail.com.

7. Delivery Delays

While we make every effort to ensure timely delivery, delays may occur due to factors beyond our control, including:

Weather conditions
Public holidays
Transportation disruptions
High order volumes
Customs processing (for international shipments)
Incorrect or incomplete shipping information

In such cases, we will do our best to keep you informed regarding the status of your order.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect or incomplete information is provided:

Delivery may be delayed.
Additional shipping charges may apply.
Orders returned to us by the courier may require re-shipment fees.

Please contact us immediately if you notice an error in your shipping information after placing an order.

9. Lost, Damaged, or Missing Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 3 DAYS of delivery.

Please provide:

Order number
Photographs (if applicable)
Description of the issue

We will investigate the matter with the shipping carrier and work towards an appropriate resolution.

10. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery cannot be completed due to:

Customer unavailability
Incorrect address
Refusal to accept delivery

the package may be returned to us.

Any re-shipping costs may be the responsibility of the customer.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

OverBeyond
Email: reachus.overbeyond@gmail.com
Business Address: Bharatiya City, Bangalore

Our customer support team will be happy to assist you.